Blackboard is now ‘stable and performing well’ after continuous technical issues, Deputy Vice Chancellor Julian Free has confirmed.
“I am pleased to say our ICT Team and the software provider are confident they have identified and resolved the underlying technical problems which caused the outage. Blackboard is now stable and performing well,” Mr Free said.
The update, sent in an email to students this morning, comes after the site entered a ‘test phase’ last week.
Blackboard is set to move out of this state and return to normal from Monday, October 9.
Mr Free then went on to add that it’s been a ‘difficult start’ to the new academic year, and apologised to all staff and students affected by the outage.
He said: “I hope it is apparent just how seriously the university has taken this issue and the efforts we have made to resolve it.
“I would like to thank students across the university for their patience and understanding, our academic teams for their resilience and flexibility in minimising the impact on teaching and learning, and our Students’ Union for working with us to resolve this issue.”Tweet